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  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
  • Can I insert an image, video, or gif in my FAQ?
    Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
  • How do I edit or remove the “FAQ” title?
    You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
  • For how long can I hire a car and driver?
    We accommodate everything from airport transfers to multi-week rentals.
  • For how many hours is a driver on duty?
    Generally up to eight hours a day when driving locally with greater flexibility for outstation trips.
  • Are there any mileage limits?
    Within the cities in your itinerary, there are no mileage limits. Itineraries are not required in Rwanda.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
  • Are any common charges excluded?
    No, our quotes include parking, tolls and driver expenses. There are no nighttime or waiting charges
  • What if I need to cancel my reservation?
    You will be refunded in full so long as you cancel at least 72 hours before your pickup time.
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